If you are not completely satisfied you may make a return (in new condition)
for a full refund or replacement within 14 days,
excluding any discount and handling fees. Returns received
15-30 days after the date of purchase are
subject to a 20% restocking fee based on specific products
(noted on the product page) or if the product
is not in the new/unopened and resalable condition. Special return
restrictions apply to Zodiac manufactured items, please
contact Customer Service for details. After 30 days all manufacturers’ warranties apply.
Note: Opened swimming pool paint and chemicals, dive boards,
drilled pool solar reel systems, pool lifts, furniture and ALL custom orders
are not returnable, thus are excluded from this offer.
To return any merchandise, place it in its original carton and send to: USA Pool Supplies LLC, Returns
Dept., 6950 51st Street, Kenosha WI 53144. Fill out the back of the packing slip and include it with the
return shipment. All returns must be pre-paid and insured. If you have any questions, please contact our
Customer Service Team at: firstname.lastname@example.org or call us at 1-877-891-7665. Refusing delivery on any
shipment that is not damaged will result in shipping and restocking fees. These will be deducted from the
refund amount. Custom items are made to your specifications and therefore cannot be returned unless there is
damage or a defect, in which case we will provide a replacement of the item ordered. Note: Excluded items
are opened paint or chemicals, dive boards, drilled reel systems, pool lifts, furniture and ALL custom orders.