E-Z VAC
Automatic Swimming Pool Cleaner
If you have questions that aren't answered in any of our Frequently Asked Questions sections, feel free to call us Toll-Free at (877) 891 – 7665
Will E-Z VAC clean my entire aboveground pool?
E-Z VAC will automatically clean the floor of flat-bottom and dish-shaped bottom aboveground pools that have a banked or radius cove.
How does E-Z VAC work?
The way that E-Z VAC works is the key to its reliable, trouble-free operation. With just one operational moving part, it converts the water flow generated by your pool's pump into kinetic energy. Here's how: the water flow first moves the flapper (the only moving part) to the top position, causing one drive tube to close. Water is drawn in through the open drive tube, which causes the flapper to move to the bottom position. This repetitive process creates the motion which propels E-Z VAC around the pool.
Will E-Z VAC pick up leaves?
E-Z VAC will vacuum away dirt, small leaves, bugs - just about anything that may fall into your pool - and deposit them in your filter for easy disposal.
Will E-Z VAC get rid of algae in my pool?
No. A pool cleaner does not kill the algae; pool chemicals do. E-Z VAC will clean the dead algae along with other loose debris.
Will my skimmer still skim with the cleaner attached?
Included with E-Z VAC is an automatic regulator valve which allows simultaneous skimming and vacuuming. Because E-Z VAC uses only 14 gallons per minute to operate (the lowest flow required for any suction cleaner), the average pool system will have more than adequate skimming action with the cleaner attached.
Do I have to run my pump longer with E-Z VAC?
No. You don't have to run your pump any longer with E-Z VAC than without it.
Do I have to take E-Z VAC out when swimming?
E-Z VAC is perfectly safe to swim with. If you prefer, E-Z VAC can easily be disconnected and pulled to one side of the pool or removed from the pool if you choose. Just be sure not to coil the hose on your pool deck when doing this. The hose can become bent or kinked which will hinder the cleaning coverage.
Where does E-Z VAC hook into my pool?
E-Z VAC is usually connected at the skimmer. No extra pumps, no special equipment are needed, because E-Z VAC works with your pool's existing filtration system.
How do I install E-Z VAC?
E-Z VAC is a snap to install -literally. You don't need any tools, because everything snaps together. We include an automatic regulator valve and a valve cone that fits in a variety of skimmers. It should take 10 minutes or less, for a standard installation.
Can I use my own vacuum hose?
The hose plays a very important role in the performance of the cleaner. We recommend using a genuine KREEPY KRAULY hose only. Why? Because KREEPY KRAULY brand hose is designed to provide the mobility needed to ensure proper cleaning performance. The use of a non-KREEPY KRAULY hose will hinder E-Z VAC's performance and will void the warranty.
Do you have a trade-in program for aboveground cleaners?
Not at this time.
What is the warranty coverage on parts that are replaced under warranty?
Parts replaced under warranty are warranted for the amount of time remaining from the date of purchase of the original product and not from the date of replacement. After the original warranty expires, all parts purchased thereafter are warranted for one year from the date of purchase.
How do I make a warranty claim?
Simply contact your local dealer or call 1-800-443-5711 for the location of the dealer nearest you. Bring your proof of purchase (sales receipt) to verify that your cleaner is under warranty. The dealer will replace the defective part for you. Any labor costs incurred for the repair or replacement of warranted parts are your responsibility.
What do I do if my local dealer does not have the part that I need?
No problem - just ask the dealer to "special order" the part from their distributor or call 1-800-443-5711 and one of our technical service representatives will help you.
Where do I find the serial number on E-Z VAC?
Look for a sticker on the back of the main body of the cleaner head. This sticker is specially designed to withstand pool chemistry - do not remove it.
|
