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| I appreciate the service provided by "Phil", who answered my questions over the phone, and even volunteered to contact the factory to secure the answers to one of my more obscure questions. I will deal with your company exclusively going forward based on this outstanding customer service. Please extend my sincere thanks to "Phil" for a job very well done and beyond my expectations. |
| G.C, VA, 9/6/2011 |
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| This is my second order to Amerimerc. We did not open our pool this year and discovered that the squirrels were eating through the mesh cover to get to the Hickory nuts that had fallen. I ordered one mesh repair kit which arrived promptly. The squirrels however, worked faster than the mail so I needed two additonal repair kits which are on their way. Solution: Keep the Hickory nuts blown out from under the cover. Amerimerc is prompt and professional. I like that. |
| H.C, MO, 9/1/2011 |
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| I highly recommend Amerimerc. They have great prices, great specials and even more important - they have exceptional customer service. I have been buying from them for about 5 years and if there is ever an issue with a product I have purchased they are responsive and have always exceeded my expectations in customer service. |
| N.M, CA, 8/10/2011 |
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| Very prompt shipping. Product looks good. |
| R.S, SC, 7/29/2011 |
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| Very good and helpful contact and support for us as foreign buyers thanks a lot |
| , , 7/26/2011 |
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| I love the service from your company, I already got a call this morning from the delivery company. They are delivering tomorrow. Such good service and I'm glad I called and ordered through you all instead of In the Swim. Thanks again. Please send me your brochures and magazines for future ordering. |
| P.S, VA, 7/21/2011 |
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| Hello! My name is Kathleen Smith and I have been ordering from AmeriMerc for a couple of years now. Last summer I ordered the end of the summer closing "pill" for my 15' round above ground pool. When I openened it this summer, the water was crystal clear. I bought the opening "pill" for this summer season and I can't believe how great my water looks. I have yet to put Ph in pool since I opened it during the middle of June, only the usual amount of chlorine. I don't know if I am just really lucky or is this how the opening and closing "pills" work. I am very happy that my pool season lacks all of that drama of keeping the water clean and clear...thank you!!! |
| K.S, NY, 7/20/2011 |
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| Great price on a pool equipment replacement part but best part was the super fast shipping. Thanks! |
| D.F, CA, 7/6/2011 |
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| Ordering was fast and easy. My filters came quickly and exactly as stated. I look forward to doing business with Amerimerc in the future and will also highly recommend! AAAA+++++. |
| J.M, FL, 6/29/2011 |
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| I needed to figure out what kind of diving board would "fit" on my permanent stand and called Amerimerc.com. I spoke with a lady named Tammy who was so patient and helpful and led me through the process to ensure I received the correct board replacement. In fact, I had to call three times before I decided on the color and style. She was patient and helpful during every long detailed phone call. I will order all my parts through this company - this was a great experience and the prices were the same or better than anywhere else I found. Thank you. |
| J.K, TX, 6/29/2011 |
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| I received OUTSTANDING service from Mike McCune. |
| D.A, TX, 6/28/2011 |
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| i ordered a salt chlorintor, i had a little problem,at first ordering over the internet,but it was just a mis-understanding.i spoke with a person named jim,who took care of the problem,and received my cholorintor, the next day.i plan on ordering all my products for my pool,fromamerimerc.i have had nothing but problems from my local pool dealer.i hope i can talk to this person,name jim,when icall to order.very satisfied with this company. |
| P.W, NY, 6/23/2011 |
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| Customer Service representative, Michael McCune, was very knowledgeable in answering my questions concerning a pool pump, and promptly handling my order. |
| J.R, TN, 6/22/2011 |
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| Thanks so much for your help. I'll let my friends know that your co. is the one to buy from. |
| H.D, LA, 6/14/2011 |
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| Good BBB Rating A+.Ordered a pool liner and was very pleased with product and prompt delivery |
| M.A, VA, 6/13/2011 |
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| Good prices, fast service, delivered as promised. |
| J.U, IN, 6/6/2011 |
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| Best deal out there!!! Another company wanted $16 to ship on a $23 order. Thanks for making supplies AFFORDABLE!!! |
| R.G, OH, 6/2/2011 |
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| have used AmeriMerc exclusively for all of my non-chemical pool supply needs. Service and products are outstanding as are the low prices. Previous purchases of pool chlorine generators were hundreds of dollars below our local retail chains' prices and no tax to boot. This purchase, of a pool vacuum, was roughly $50 cheaper than our local retailers and again no 7.7% sales tax on a $350 purchase. Always new, in the box products shipped next-day. Very fast delivery. |
| D.O, FL, 5/30/2011 |
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| I went to the website and the toll free number didn't work (as it was only for US patrons) I was asked to email Amerimerc and after a long delay I finally did receive a reply from an associate. I was very impressed with his replies. He emailed me a quote but then emailed me a second quote shortly after which was cheaper. |
| J.W, BC, 5/24/2011 |
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| very helpful good price,,quick delivery,,,the pump fit perfectly |
| H.M, CO, 5/23/2011 |
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| You all are great! Excellent service every time!! Makes having a pool very affordable. Thanks!! |
| R.P, MO, 5/19/2011 |
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| Not new to the internet ordering, but new to Amerimerc. I was unsure of what product I needed (Diving board replacement)Jen Fellers was so patient and I did not feel rushed into a purchase. We went into certain profiles of the diving boards and pick out the one that "Fit" my exsisting base, thus not having to make a return of a product that did not fit. She was great and showed "Professional Customer Service" this is something that is lacking in most sales. I will return to this website for future purchase. |
| J.M, GA, 5/17/2011 |
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| Price and listing of parts - very well laid out and easy to find ! |
| MJB, AZ, 5/17/2011 |
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| We love your company and the products |
| V.M, TX, 5/17/2011 |
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25 |
| comparative price |
| T.P, PA, 5/10/2011 |
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| Best price on this hard to find item Thank-you |
| S.B, MI, 5/9/2011 |
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| Just want to say hello and thanks to Matt for his help last year when getting new pool pump and heater. They work great and I am extremely satisfied. |
| K.F, PA, 5/5/2011 |
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| I have been pleased with your fast shipping and excellent prices. |
| W.F, FL, 5/4/2011 |
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29 |
| good service |
| H.D, WI, 5/3/2011 |
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30 |
| a great way to save our pets lives |
| M.A, CA, 5/3/2011 |
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31 |
| great price, thanx |
| K.K, NY, 4/28/2011 |
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32 |
| I have checked around and you have the best prices. |
| F.G, GA, 4/25/2011 |
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33 |
| Excellent price. |
| B.T, CA, 4/17/2011 |
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| good prices |
| D.F, GA, 4/17/2011 |
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| best price on line that i found, with NO shipping |
| JR, MS, 4/8/2011 |
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36 |
| Bought Nature 2 system from you last year and was very happy with the product and your service (and Price!) |
| A.L, TN, 3/22/2011 |
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37 |
| Fairest prices for my product and shipping rates are great for the type of product. |
| L.R, TX, 3/12/2011 |
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38 |
| best prices! |
| K.M, TX, 3/3/2011 |
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39 |
| bought many times before |
| J.S, NY, 2/7/2011 |
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40 |
| AND ALSO ONE REVIEW RATING YOU ARE 10 OUT OF 10. LIKE TO KEEP YOU FOR FUTURE BUSINESS!THANKS MARTY AND DOREEN EPSTEIN MICHIGAN BUSINESS DIRECTORY |
| M.E, Marion, SD, 9/19/2008 |
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41 |
| I want to let your know that your customer service representative Megan Baugh is the most efficient person I have ever dealt with. I have been working with Megan for about six weeks regarding Biltmor Steps that I had purchased for my above ground pool. I needed some replacement parts. From the 1st e-mail I sent, Megan’s enthusiasm and ability to help me was outstanding. Her hard work and positive attitude, in the midst of going back and forth with the manufacturer, was substantial. I am sure she has resulted in significant productivity for your company. If I had an award to give, she would be the prime candidate.
Please give Megan my sincerest appreciation for the fine job she has done and setting aside the time to help me. I want to let her know that her thoughtfulness did not go unnoticed. I really appreciated her help. |
| D.V, Mt Ephraim, NJ, 4/7/2008 |
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| YOU HAVE A GREAT DEAL ON ALL POOL SUPPLIES AND I AM A REPEAT CUSTOMER AND I AM VERY VERY SATISFIED WITH YOUR QUALITY PRODUCTS AND YOUR WONDERFUL SERVICE. THANK YOU |
| M.F, Port Chester NY, 7/21/2007 |
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43 |
| You do have the best price and make finding my replacement part very easy. Thanks |
| J.M, Orlando, FL, 7/15/2007 |
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| Good afternoon! I wanted to write you a quick note to tell you how much I appreciate the helpfulness and great attitude of one of your customer service representatives. Last fall, I had a problem with my pool cover, and spoke with Jennifer Borklund, both on the phone, and via email. She was very efficient, very knowledgeable, and very friendly! We had a replacement within a week after I submitted photos. So, it was only natural that I ask for her when I had another problem this summer. Once again, she was very efficient, very fast, very apologetic (even though it was something that was beyond her control), and very friendly. I work for a large organization, and I realize how important customer service is, and how rare it is to find a company and people who still believe in "customer service". I just wanted to let you know what a great job she is doing, and to tell you that I am a very satisfied customer! Thank you, and have a great day! |
| Jennifer Hutyra, Elm Mott, TX, 6/26/2007 |
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| I HAVE BEEN USING YOUR COMPANY FOR A COUPLE OF YEARS NOW AND I AM VERY HAPPY WITH THE RESULTS OF YOUR ABOVE GROUND POOL CHEMICALS. MY WATER IS CRYSTAL CLEAR ALL SUMMER LONG! ON-LINE |
| Kathleen Smith, Brooklyn, NY, 6/24/2007 |
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| Your website is a lifesaver! I received my water tubes, cover and winterizing kit just in time...and at a fraction of the cost of our local pool stores PLUS it was delivered to my garage with no lugging from the store. I am telling all of my friends with pools about your site. Once again...thank you....keep up the good work!! Regards..
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| Edward P Wanish, Pottstown, PA, 9/19/2006 |
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| Called on Saturday with a question and a real, live lady answered the phone on the first ring! I was astounded that no automated attendant required me to navigate menus, etc.!! That is such a PLUS we will tell everyone we know to do business with you!! VERY REFRESHING! THANKS!# |
| Philip Mitchell, Miami, FL, 12/10/2005 |
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48 |
| I've ordered from you in the past. I love this company. |
| Barbara Kolacek, Hot Springs, AR, 11/11/2005 |
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| Great web site. Well organized. Plus, best prices anywhere!#Internet - Yahoo
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| Robert Nilsen, Twinsburg, OH, 5/13/2005 |
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| Thanks Have a Fantastic Day in Jesus!
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| Donald G Vargas, Sumter, SC, 5/12/2005 |
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51 |
| Great pricing, $20 less than competition.
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| Martin Dempsey, Hoschton, GA, 7/21/2004 |
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| Appreciated the customer service rep that answered my questions today. He was very helpful and helped me make a more informed decision regarding the diving board that I ultimately ordered today. I believe his name was Phil Miller |
| Linn Stoller, Peachtree City, GA, 7/12/2004 |
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53 |
| This was the easiest site I have found for pools and spas to navigate. Your online catalog was also the only one of two that actually listed the filter that I need. You also have the best prices I have found, and the easiest "paper work" to fill out for shipping and billing. Thank you, you have made shopping for my pool easy and not time consuming
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| Jessica Whipple, Leonore, IL, 6/11/2004 |
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| I have previously used Specialty Pool Products, but your prices are better. Thanks! |
| Darrell Sego, Leonore,IL, 6/9/2004 |
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| Customer contact personnel were very pleasant and helpful |
| Ronald Alfieri, White Plains, NY, 6/7/2004 |
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56 |
| This company has been great to order from and your customer service has been very helpful and courteous! It is a pleasure to do business with you, Thank you! |
| Aimee Werl , Dallas, GA, 5/18/2004 |
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| Excellent Prices! Nice site. Friendly and helpful customer service. Internet.
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| Steve Myers, Citrus Heights, CA , 4/8/2004 |
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| I'm so happy with the free shipping and your prices are much better than our local pool stores. I've bookmarked you and will shop here for all our pool & spa needs. Thanks!
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| Merrilee McMurray, Blairstown, NJ , 9/25/2003 |
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| hope to do more business with you- :)#Searching around on-line and came across you, a little high but you seem professional. If you're as good as you seem, I will be back. |
| D SMITH, Ottawa, IL, 9/25/2003 |
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| Seem to be BEST prices on internet - regardless of other's claims. Thanks
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| Michael Dondanville, De Witt, AR , 9/18/2003 |
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61 |
| Hope I got the right Co. Talked with a very nice guy, Phil and he was very helpfull. Thank you Phil. |
| Donald Dyar, Rancho Mirage, CA, 9/15/2003 |
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| your website was easy to use; verisign secure (good!), and prices were competitive
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| Lynn Czap, Brown City, MI , 9/15/2003 |
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